7.1 CNH Media’s possible warranties only affect defects that result in the product or service being unusable. For the supplier warranties, the must apply to the terms and conditions specifically included in their warranties.
7.2 It is not considered as a defect if the buyer has used the delivered product incorrectly or inappropriately, including if the guidelines composed by CNH Media or their subcontractors are being overruled, or if the buyer or a third party has corrected deficiencies or in any way intervened with the delivered product or service.
7.3 Unless otherwise agreed in writing, CNH Media’s technical department does not support the goods that are marked with a star in the order confirmation issued by CNH Media.
7.4 Information provided by CNH Media or its suppliers regarding the applicability of products are only indicative, and CNH Media is not responsible for whether the delivered meets the buyer’s needs or application expectations unless CNH Media has given an explicit and written commitment about it.
7.5 Upon the receipt of CNH Media’s delivered product or service, the buyer must immediately conduct a thorough investigation hereof. If the buyer ascertains or ought to ascertain that the delivered is insufficient or suffers from defects, the buyer must declare this in writing within 14 days after receiving the delivered. If the buyer does not ascertain this in a timely manner, the buyer’s right to claim the insufficiencies or defects will lapse.
7.6 If a reasoned and timely complaint has been made, CNH Media is, of their own choice and within reasonable time, entitled to rectify the defect. If CNH Media makes timely remedy, the buyer is not entitled to terminate the agreement of delivery nor to claim compensation in any way as a consequence of the defect or insufficiency (delay is not considered as being under these circumstances). In case of possible remediation, the buyer must loyally assist in the execution of such measures. CNH Media is entitled to conduct one or more remediations and may stipulate that the buyer provides security of payment of the delivered or of other deliveries if the buyer is granted credit. If remedies do not happen in a timely manner, the buyer may terminate the delivery agreement or demand a reduction in the purchase price, as the buyer’s remedies are limited hereto.
7.7 The long term of claim in § 54 of the Sale of Goods Act is not applicable to deliveries from CNH Media unless otherwise agreed in writing. If remediation is made, possible complaints may not be valid beyond the original contracts complaint period.